Legal

Privacy Policy

How Hedgehog Marketing collects, uses, and protects your personal information.

What is Personal Information and Why Do We Collect It?

Personal Information refers to data identifying an individual, such as names, addresses, email addresses, and phone numbers.

We collect information through interviews, correspondence, telephone, email, social media, websites, cookies, and third parties - including through our website (hedgehogmarketing.com.au), client websites, media sources, and public materials.

Primary purpose: Delivering services, informing clients, and marketing activities.

Secondary purposes: Uses closely related to primary purposes where recipients would reasonably anticipate such use.

You can unsubscribe from marketing lists by written request at any time.

Sensitive Information

Sensitive information includes racial or ethnic origin, political opinions, political association membership, religious or philosophical beliefs, trade union membership, professional body membership, criminal records, or health information.

Sensitive information is used only for:

The primary collection purpose
Secondary purposes directly related to the primary purpose
With your explicit consent
As required or authorised by law

Third Parties

We collect Personal Information directly from individuals where reasonable and practicable. When third parties provide information, we take reasonable steps to inform individuals of such disclosure.

Disclosure of Personal Information

Personal Information may be disclosed when:

You consent to use or disclosure
Required or authorised by law

Security of Personal Information

Personal Information is stored securely against misuse, loss, unauthorised access, modification, or disclosure.

When no longer required, reasonable steps are taken to destroy or permanently de-identify data. Client files are retained for a minimum of 7 years.

Access to Your Personal Information

You may access, update, and correct held Personal Information, subject to exceptions. Written requests are required. No fee applies to access requests, though administrative charges may apply for copies. Identification verification may be required for protection purposes.

Maintaining the Quality of Your Personal Information

We maintain current and accurate data. Please notify us promptly of inaccuracies or outdated information so we can update our records in a timely manner.

Policy Updates

This policy may change and remains available on our website.