Industry: Ecommerce Australia-wide

Ecommerce marketing consultant.

Independent ecommerce marketing consultant for Australian DTC, Shopify and retail brands. Whether you're launching, scaling or unlocking retail distribution, we help your team build the strategy and capability to grow - across Meta Ads, Google Shopping, Performance Max, email and SEO. Think of us as your ecommerce strategist, without the agency retainer.

Hundreds
of marketing teams
10 years
In business
$Millions
In ad spend overseen
★★★★★
Rated on Google
The problem

Why most ecommerce brands are stuck in the agency cycle.

Ecommerce margins are tight. You can't afford to keep paying an agency 15-20% of ad spend when you don't understand what they're doing or why. Most ecommerce brands we work with have been through two or three agencies - each one promising better ROAS, none of them building lasting capability inside the business.

Ecommerce Marketing Services

Built for the way ecommerce brands actually operate.

Every ecommerce brand we work with has one thing in common: tight margins, complex attribution, and a founder or marketing lead who needs to understand what's actually driving growth. That's what we teach.

Strategy$2,000 + GST

Ecommerce Strategy

An independent, channel-agnostic ecommerce marketing strategy - which channels to focus on, what your flywheel looks like, how to sequence investment.

See Strategy
Meta Ads

Meta Ads for Ecommerce

DPA, catalog setup, creative testing frameworks, ROAS targets and scaling frameworks. 1-1 training inside your own Business Manager.

See Meta Ads Training
Google Shopping

Google Shopping & PMax

Merchant Center feed optimisation, Performance Max structure, Search + Shopping overlap, bid strategies. Trained inside your own Google Ads account.

See Google Ads Training
Email

Ecommerce Email Marketing

Welcome, abandoned cart, post-purchase, winback - Klaviyo or Mailchimp. Flows that actually convert, not just vanity open rates.

See Email Training

GluteGuard: niche DTC to nationwide retail

How a niche coeliac product scaled from a direct-to-consumer launch to nationwide retail distribution with a full-funnel digital marketing strategy and capability build.

Read the case study
What makes us different

Three ways to do marketing. Only one builds capability.

Here's how we stack up against the two most common alternatives.

ApproachTraditional AgencyHedgehogDIY / Self-Taught
ModelDone for youDone with youDone alone
CostExpensive retainersOne-off investmentFree (but costs time)
StrategyCookie cutterBespoke strategyAll theory, no plan
ImplementationHidden motivesCustomised to your businessBad habits
FlexibilityRigid contractsLearn in your own accountsBoring and isolating
SupportOnly while you payHolistic, ongoing optionNo support at all
Hilda - Hedgehog AI Assistant
Your ecommerce marketing co-pilot.

I'm Hilda - Hedgehog's AI assistant. Quick ecommerce marketing answers without waiting for your next agency call.

  • Answers questions about Meta Ads, Google Shopping, email flows and ecommerce SEO
  • Helps troubleshoot ROAS, attribution and campaign structure issues
  • Available 24/7 - no booking required
  • Built by Hedgehog, trained on real ecommerce experience
Who we work with

Ecommerce businesses we work with.

What our clients say

Trusted by businesses across Australia.

"Hedgehog's coaching and support has been vital in GluteGuard's growth. They are a critical part of our business."
Cass GreenProduct Manager, GluteGuard
"Hedgehog is methodical and has a brilliant understanding about what organisations really need and want."
Scott O'HalloranGM, The Timber Yard
"From the very beginning, Hedgehog have been a pleasure to work with. Incredibly organised and clear in their communication."
Rachel GrahamCEO, Accelerate Automotive
FAQ

Common questions from ecommerce businesses.

Which channels matter most for ecommerce?

For most Australian ecommerce brands: Meta Ads (Facebook and Instagram) for prospecting and retargeting, Google Shopping and Performance Max for high-intent buyers, and email marketing for retention and repeat purchases. The right mix depends on your product, margins and average order value.

Do you work with Shopify stores?

Yes. Most of our ecommerce clients are on Shopify, but we also work with WooCommerce, BigCommerce and custom platforms. The channel training is platform-agnostic - we focus on the marketing strategy and execution, not the website.

Can you help improve our ROAS?

We don't manage your campaigns - we teach your team to manage them better. That said, most ecommerce businesses we train see significant ROAS improvements within the first month because we fix structural issues in campaign setup, targeting and creative strategy.

What about email marketing for ecommerce?

Email is often the highest-ROI channel for ecommerce - but most brands only have a basic welcome flow and occasional blast campaigns. We'll set up proper automation (abandoned cart, post-purchase, winback, browse abandonment) and teach your team to optimise them.

How is this different from hiring an ecommerce agency?

Agencies charge monthly to manage your campaigns. We charge a one-off fee to teach your team to manage them. You keep the skills, the accounts and the IP. No lock-in, no percentage-of-spend fees, no junior account managers.

Do you understand attribution and tracking?

Yes. GA4 setup, Meta Pixel and Conversions API, Google Ads conversion tracking and attribution modelling are all covered. We help you build a measurement framework you actually understand and trust.

Get Started

Ready to own your ecommerce marketing?

Book a free 30-minute intro call with Josh. No pitch, no pressure.

Hilda